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Search Jobs at UPS


The world of career opportunities at UPS is huge. So big that you might have some questions. We’ve gathered some of the most commonly asked questions— and provided answers to help you along the way.

Hiring Process

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Working at UPS

What can you tell me about the importance of Diversity at UPS?

As a global organisation that does business in over 220 countries, UPS embraces diversity at every level. With our unmatched ethical practices and promote from within culture, employees have an opportunity to grow and succeed within the organisation. At the heart of all that we do, diversity allows us to bring different perspectives together and help the world work better for everyone.

How does the “promote-from-within culture” help support career development at every level?

With our unique promote-from-within culture, you’ll always find exciting new opportunities at every level of the organisation. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. We also encourage employees to pursue and accomplish their educational goals, while taking advantage of UPS’s various support opportunities.

What advice would you give to women who want to build a career with UPS?

From the driver’s seat to the executive suite, women play a leading role at every level of UPS. We understand the importance of staying true to your needs and believe that when you’re doing what you do best, the sky is the limit. We also encourage you to continually enhance your abilities, both professionally and personally. To help you, we offer several programs, including Women’s Leadership Development (WLD), which will assist you in developing the knowledge, skills and values necessary to confidently step into a leadership role within UPS.

How does new technology enable employees to best serve customers?

What does it take to track up to 50 million packages in a single day? A fine-tuned team of innovative technology employees for starters. And, of course, the most innovative infrastructure for package handling, delivery and supply chain solutions the world has ever known. Our commitment to technology means having the right tools for every assignment, like using a hand-held Delivery Information Acquisition Device (DIAD) as a single point of digital tracking for every package a UPSer delivers. With over 97,000 DIADs collecting and distributing package delivery data in the field, the efficiencies really add up for our employees, our customers and our bottom line.

In fact, UPS spends more than $1 billion a year on information technology, so we can provide customers with unparalleled tracking and distribution intelligence. But it doesn’t stop there. Our line of products and services used by our customers continue to redefine the way the world does business. That’s logistics. That’s UPS.

Does UPS provide training to its employees?

Going the extra mile for our customers means having the right talent in the right place at the right time. That’s why we’re constantly challenging every member of our team to take the next step in their career. Here at UPS, we believe education is an ongoing process. That’s why we pride ourselves on offering rewarding opportunities that can take you anywhere you want to go. You’ll have the freedom to forge your own career path, while gaining the tools you need for continued growth within the company.

Our training programs help you understand the business and expose you to multiple opportunities at every level of the organisation—no matter where you want your career to go.

What can you tell me about UPS’s global reach?

As the leading package delivery company and global leader in supply chain solutions, we’re passionate about bringing better ways to orchestrate everything from complex international distribution networks to local business deliveries. Doing business in over 220 countries, UPS team members deliver the very best for billions of customers every day.

What is it like to work as a UPS Package Delivery Driver?

As a UPS Driver, you’re an ambassador to the community, to neighbours and to friends. As part of our worldwide fleet, you put a face and a voice to UPS’s global initiatives with a warm smile, a friendly greeting and impeccable service. And you’ll know the rewards of keeping our wheels rolling every day. In fact, approximately 82% of the UPS workforce is involved in freight and package handling, driving motor vehicles, or both.

What is it like to work as a UPS Account Manager?

As a UPS sales professional, you can feel confident selling for a company that sets the standard in reliability. Having the UPS name behind you as a sales person opens doors. You’ll join a diverse team of experts, who deliver cutting-edge innovations throughout the world of global commerce. Whether it’s creating business solutions, improving critical measures of performance or meeting environmental objectives, your ingenuity and intellect serve to meet these challenges, each and everyday.

Is it true that many senior managers from UPS started from a junior level?

Although UPS is constantly hiring for positions at every level, most UPS associates and managers begin their career as junior executives. At UPS, we’re passionate about maintaining a promote-from-within culture and have a firm commitment to continuing the education and training of every employee. Imagine, the ability to career hop globally without ever having to leave the organisation.